Privacy Policy

1. Data Controller

The controller of personal data processed through Seventi is Seventi AG. Registered address: Seventi AG, c/o ExpertFid & Audit AG, zweigniederlassung Freienbach, Churerstrasse 158, 8808 Pfäffikon SZ.

For privacy-related requests, contact us at support@seventi.com.

2. Scope

This Privacy Policy covers personal data processed when you create an account, browse listings, message other users, submit inquiries, accept quotes, request or make payments, and otherwise use Seventi.

It also applies to information provided through support channels and operational communications.

3. Data We Collect

We collect data you provide directly, data generated through platform usage, and data from integrated providers where required for platform operation.

• Account and profile data (name, email, phone, role, business profile details).
• Booking and event data (event date, guest count, preferences, quote details, booking status).
• Communications data (messages between organizers and providers, support submissions).
• Payment and billing data (subscription status, payment intent/session IDs, payout readiness).
• Technical data (device/browser metadata, logs, IP-related security data, usage analytics).

4. How We Use Personal Data

We process personal data to provide and improve Seventi, secure the platform, and comply with legal obligations.

• Operate accounts, listings, inquiries, messaging, bookings, and notifications.
• Process subscriptions, payment requests, and payment-related workflows.
• Detect, prevent, and investigate abuse, fraud, and security incidents.
• Provide customer support and service communications.
• Measure product performance and improve platform reliability and usability.

5. Legal Bases

Where applicable law requires a legal basis, we process personal data under one or more of the following: contract performance, legitimate interests, legal obligations, and consent.

EU/EEA/UK legal bases: contract performance, compliance with legal obligations, legitimate interests, and consent where required by law. Switzerland legal bases: processing under the Swiss FADP based on contractual necessity, legal obligations, overriding legitimate interests, and consent where required.

6. Sharing of Personal Data

We share personal data only as needed to operate Seventi and fulfill legal obligations.

• Other users where needed for booking workflows (for example organizer-provider contact and booking context).
• Service providers and processors (hosting, email delivery, analytics, support tooling).
• Payment providers (for example Stripe) for subscription, payment, and payout operations.
• Authorities or legal counterparties where disclosure is legally required or necessary to defend legal claims.

7. Payments and Stripe

Payment transactions are processed by Stripe and related financial partners. Seventi does not store full payment card details.

Stripe may process data according to its own privacy terms. Review Stripe documentation for details on their processing roles and safeguards.

8. Data Retention

We retain personal data only as long as needed for platform operation, legal compliance, dispute management, and legitimate business purposes.

Retention periods are determined by legal requirements, contractual necessity, and operational needs.

9. International Transfers

If personal data is transferred across borders, we apply appropriate safeguards required by applicable law.

Where required by law, cross-border transfers rely on adequacy decisions where available; otherwise EU Standard Contractual Clauses (Commission Implementing Decision (EU) 2021/914), with UK IDTA/Addendum and Swiss-compatible safeguards where applicable, plus transfer risk assessments and supplementary technical/organizational measures when required.

10. Security

We use technical and organizational measures designed to protect personal data, including access controls, secure processing workflows, and monitoring for abuse.

No online system is completely secure. You should also protect your account credentials and notify us promptly if you suspect unauthorized access.

11. Cookies and Similar Technologies

Seventi may use cookies and similar technologies for session management, localization, security, and performance analytics.

Where required by law, we will request consent before placing non-essential cookies.

12. Your Rights

Depending on applicable law, you may have rights to access, correct, delete, restrict, object to processing, and receive a portable copy of your personal data.

You may also have the right to withdraw consent where processing relies on consent.

13. Children

Seventi is not intended for children below the minimum age required by applicable law. We do not knowingly collect personal data from children in violation of law.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version and effective date will be published on this page.

Where required, we will provide additional notice for material changes.